Your Partner in Taking Care of Your Parents & Loved Ones.
Assist clients in scheduling appointments for check-ups and laboratory tests at the hospital or outpatient departments (OPDs). Coordinate with the healthcare facility to secure the necessary time slots and ensure a smooth transition for the client.
Arrange reliable transportation services, such as wheelchair-accessible vehicles or ambulatory transport, to safely transfer clients to and from the hospital. Coordinate pick-up and drop-off times to ensure punctuality and minimize waiting time.
Provide a caregiver or a trained staff member to accompany clients during their hospital visits. This can offer emotional support, assist with registration and paperwork, and act as a liaison between the client, healthcare professionals, and the family.
Help clients gather and organize medical documents, such as referral letters, medical history, and test results, to ensure they have all the necessary information readily available during their hospital visits.
Offer guidance and support in navigating health insurance processes. Assist clients in understanding their insurance coverage, submitting claims, and coordinating with insurance providers to ensure smooth reimbursement processes.
Facilitate effective communication between clients and healthcare providers. This includes relaying relevant information, concerns, and questions between the client and their healthcare team to ensure comprehensive and coordinated care.
If specific medical equipment or devices are required for diagnostic tests or treatments, coordinate with the healthcare facility or suppliers to ensure their availability and proper use during the hospital visit.
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